Shipping Policy

Last updated: August 6, 2026

We keep shipping direct: US-only delivery, free shipping without a minimum, separate preparation and transit periods, and tracking after dispatch.

Shipping Area and Cost

We ship only to eligible addresses in the United States. Standard shipping is free on every US order, with no minimum order value. Available service is shown at checkout. We do not currently ship internationally.

How Delivery Timing Works

Order processing: 1–2 business days. This preparation period covers verification, picking, and packing before the parcel leaves our facility.

Shipping transit: 4–6 business days. This estimate starts after the carrier receives the package and is separate from processing.

A typical order therefore arrives approximately 5–8 business days after processing begins. Carrier disruptions, severe weather, holidays, address problems, or events outside reasonable control may affect estimates. Business days are Monday through Friday, excluding applicable holidays.

Order Cutoff

Orders received by 5:00 PM, Central Time (America/Chicago), begin processing that business day when operationally possible. Orders after the cutoff, on weekends, or on holidays begin the next business day. The cutoff does not shorten the 1–2 business-day processing period.

Tracking

A tracking number is supplied by email or on the available order-status page after dispatch. Carrier scans can take a short time to appear. If tracking does not update after a reasonable period, contact us with the order number.

Address Accuracy and Changes

Review the recipient name and full address before ordering. Contact us immediately for a correction. We will reasonably try to update the address before shipment, but cannot guarantee a change after fulfillment begins. We will assist with available carrier options if an address issue causes delay.

Delays, Loss, and Delivery Problems

Delivery dates are estimates rather than guarantees. If tracking shows a material delay, a package appears lost, or a shipment is marked delivered but unavailable, email Support@Sincaultyours.shop. We will review tracking and work with the carrier. Damaged, incorrect, defective, or incomplete deliveries are handled at our expense under the Refund Policy.

Merchant and Shipping Support

Sincerely Yours
Email: Support@Sincaultyours.shop
Phone: (207) 619-3110
Address: 77 Hasell St, Charleston, SC 29401, United States
Hours: Monday to Friday, 9:00 AM–5:00 PM, Central Time (America/Chicago).